Emily Dewan
Senior Ux Researcher @Oddball
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WORK HISTORY
Senior Ux Researcher @Oddball
Conducting qualitative user research for the Department of Veterans Affairs health and benefits mobile app to improve Veteran experience.
EDUCATION
Ithaca College
B.S., Cinema & Photography | Music Minor
General Assembly
User Experience Design + Research
SKILLS
ABOUT EMILY DEWAN
Mixed-method UX Researcher with over 6 years experience. Proficient in user interviews, usability testing, recruitment, survey creation, and accessibility design principles. Experienced in cross-functional collaboration with designers, product managers, and developers.As a seasoned UX Researcher, I lead end-to-end research projects: defining questions and scope, identifying methods, executing, synthesizing, and presenting. During each stage I collaborate with product managers, designers, engineers, and other stakeholders, involving team members in the research process when relevant and kept them informed of progress.I use storytelling to engage audiences and clearly communicate complex information. I present findings to audiences of varying technical backgrounds, tailoring my communication style to ensure everyone understands the insights.I am passionate about creating inclusive digital experiences and am committed to staying at the forefront of accessibility best practices.CORE COMPETENCIES• User Interviews• Usability Testing• Prototyping• Accessibility Design Principles• Wireframing• User Recruitment• Survey Design• Presentation Skills• Remote User Testing• Stakeholder Management• Competitive Analysis• Heuristic Evaluation• Affinity Mapping• A/B Testing• Cross-Functional Collaboration• User Persona and Journey Mapping• Figma• FigJam• Photoshop• Lightroom• Survey tools (SurveyMonkey, Qualtrics)• Research Platforms (Userlytics, UserZoom, Validately)
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