Emily Jones

About Emily Jones

Struggling to grow memberships, retain clients, or keep your sales team on track? You’re not alone — many gyms, fitness, wellness, and beauty facility owners feel overwhelmed trying to balance client service with sales and business development.That’s where I come in.With over 15 years of experience in sales and management, I’ve built and refined strategies that consistently deliver measurable results. At a major chain fitness facility, I increased memberships by more than 40% and generated in just 30 days. These results weren’t a one-time success — they became the foundation for the systems I use today to help facilities nationwide achieve predictable growth.As the founder of Member Force, I specialize in helping fitness, wellness, and beauty businesses- Generate and convert more qualified leads- Boost recurring memberships and package sales- Improve client retention through accountability systems- Build stronger teams with sales training and leadership supportMy background in hospitality, paired with a Master’s in International Business Management, gives me a unique perspective: I understand both the importance of exceptional client experiences and the systems required to sustain business growth.At Member Force, our mission is simple: We sell, so you can serve. By taking the pressure of sales off your shoulders, we empower you to focus on what you do best — delivering outstanding results for your clients. Let’s connect if you’re ready to: Grow your memberships and revenue Strengthen your team’s sales performance Scale your business with proven systemsTogether, we can elevate your business to the next level.

Experience

1. Owner and CEO

   Member Force

   Nov 2022 — Present · NJ, US

   At Member Force, we help gyms, fitness, wellness, and beauty facilities boost memberships, increase revenue, and streamline their sales processes. We act as your dedicated sales force — handling lead generation, follow-up, and conversion — so owners and managers can focus on delivering exceptional client experiences.Who we help- Gyms & fitness studios- Wellness centers & spas- Beauty facilities looking to scale recurring services- And anyone ready to grow — the sky’s the limit on our potentialWhat we deliver- Consistent lead generation & follow-up systems- Improved membership & package sales- Accountability & coaching for sales teams- Business development support & partnershipsResults- Helped facilities increase membership sales by 20–40% within the first 90 days- Implemented systems that improved client retention and reduced churn- Delivered measurable ROI with transparent performance tracking

Education

• University of Westminster

  Master of Arts (M.A.), International Business Management

  2016

• Johnson & Wales University

  Bachelor of Science (B.S.), Marketing

  2008 — 2012

Skills

• Conflict Resolution
• Strategic Planning
• Customer Service
• Leadership
• Event Planning
• Social Media
• Analytical Skills
• Business Operations
• Business Development
• Retail Buying
• Marketing
• Business Strategy
• Branding
• Team Building
• Microsoft Office
• Inventory Management
• Business-to-Business (B2b)
• Time Management
• Hospitality Management