Emily Rushton
Compliance Officer @The Phoenix Group
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WORK HISTORY
Compliance Officer @The Phoenix Group
Stoke-On-Trent, GB
As the Compliance Officer for The Phoenix Group, I have sole responsibility for maintaining our key industry accreditations, including ISO, CHAS, Gas Safe, HETAS, and SafeContractor. My role involves management of the entire compliance system: coordinating external audits, vetting and onboarding all subcontractors, and leading comprehensive internal audits. By identifying non-compliance and implementing fast corrective actions, I can ensure continuous operational improvement.
EDUCATION
University of Staffordshire
Higher National Diploma, Policing and Criminal Investigation
Stoke-On-Trent Sixth Form College
BTEC, Health and Social Care
Stoke-On-Trent Sixth Form College
BTEC , Law
Stoke-On-Trent Sixth Form College
BTEC, Graphics, TV&Film, Web Design
International Compliance Association
Level 4 Apprenticeship, Regulatory Compliance
MMC Learning
Level 7 Diploma in Strategic Management and Leadership Practice
ABOUT EMILY RUSHTON
I’m a Compliance Officer at The Phoenix Group, with a focus on transforming our compliance framework from a reactive function into a strategic business asset. My aim is to streamline operations and embed robust programs that align seamlessly with ISO standards.My experience also includes serving as Interim Support Services Manager, where I took on a broad remit covering Compliance, Fleet Management, Assets, Human Resources, Safety, Health, Environment and Quality (SHEQ), and Recruitment. This background has given me an appreciation for how effective governance directly supports operational efficiency and team growth.Currently, I am working toward the Level 7 CMI Chartered Manager qualification to enhance my strategic leadership and management skills, ensuring I bring a forward-thinking, holistic approach to governance and team support.
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