Emily Cook

About Emily Cook

I’m an energetic and driven team player with a highly adaptable skill set. My attention…

Experience

1. Receptionist

   Essity

   May 2024 — Present · Philadelphia, PA, US

   Visitors-Coordinate with employees about their incoming visitors (colleagues, business contacts, meeting guests, vendors, etc.) to ensure smooth arrival and experience in our office. This includes pre-registering them with our building security team, preparing a workspace for their visit, booking conference rooms and catering for meetings, and providing AV assistance-Manage the use of temporary access badges that allow visitors entry to our space, maintaining safety and security throughout the office building-Greet visitors warmly, welcoming them to our space and answering questions about our office, the city, transportation, and serving as an information desk for those who need it.Phones-Answer all incoming calls and return missed calls and voicemails-Transfer and re-direct calls and inquiries to the appropriate colleagues, researching their roles and responsibilities as needed to provide the most assistance to callers-Maintaining current contact information for colleagues and departments at all North American offices to resolve questions and concerns quickly and accurately.Catering-Coordinate our officewide lunch, feeding 150 employees weekly. This includes initial contact with caterers, providing delivery logistics, budgeting, menu planning, payment and invoicing, and event set-up and disassembly-Create Microsoft Forms for employee RSVPs, gathering an accurate headcount as well as communicating the upcoming menus-Assist with catering for meetings of various size, providing proposals, menus, and more to support colleagues who are unfamiliar with the process.Miscellaneous-Ordering and restocking supplies as needed-Attend event planning/committee meetings for officewide initiatives and celebrations-Manage vendor relationships to obtain Certificates of Insurance for our building management team-Categorize office workspaces with the global team to repurpose space as it best fits our needs-Ad hoc requests and other duties as assigned.

Education

• The University of Alabama

  Communication and Information Sciences

  2013 — 2017

Skills

• Mac
• Adobe Illustrator
• Advertising
• Customer Service
• Photoshop
• Adobe Photoshop
• Twitter
• Illustration
• Public Speaking
• Social Networking
• Volunteering
• Non-Profit Volunteering
• Powerpoint
• Microsoft Excel
• Facebook
• Illustrator
• Instagram
• Microsoft Word
• Public Relations
• Social Media
• Teamwork
• Hootsuite
• Snapchat
• Spanish
• Leadership
• Microsoft Office
• Indesign