Emily Chrystal

About Emily Chrystal

For the past 10 years, I\'ve helped SaaS companies turn learning from an afterthought into a strategic growth lever. My work sits at the intersection of learning technology, architecture, and content strategy. I\'ve led LMS selection and implementation initiatives, while also designing content ecosystems that make those systems effective.I specialize in- LMS strategy, vetting, and implementation- Learning architecture and governance design- Customer education strategy- Content ecosystem planning and modularization - Data, reporting, and adoption frameworksThe right learning strategy and system doesn\'t just deliver content. It accelerates onboarding, improves retention, and supports sustainable growth.

Experience

1. Customer Education Lead

   Emplifi

   Oct 2021 — Present

   Develop and manage the overall learning strategy for customer and internal enablement* Implementation and ongoing management of the learning management system * Planning and design of customer and internal training programs* Ensure learning and development needs are analyzed, and prioritized and consistent application of established learning and development principles are implemented* Partners across the organization (SMEs, leadership) to develop and implement learning experiences that impact business goals* Manage Instructional Design team and all learning deliverables

Education

• University of Cincinnati, College-Conservatory of Music

  BFA, Electronic Media

  2010 — 2012

• University of Cincinnati

  Bachelor of Fine Arts (B.F.A.), Electronic Media

  2004 — 2012

Skills

• Search Engine Optimization (SEO)
• Facebook
• Video Editing
• News Writing
• Digital Media
• Microsoft Office
• Editing
• Learning Management Systems
• Customer Relationship Management (Crm)
• Web Content
• Blogging
• E-Commerce
• Newsletters
• SEO
• Creative Writing
• Project Management
• Digital Marketing
• Advertising
• Marketing
• Video
• Final Cut Pro
• Wordpress
• Event Management
• Web Content Writing
• Webinar Management
• Adobe Creative Suite
• Writing
• Social Networking
• Social Media
• Management
• Camtasia
• Social Media Marketing
• Content Strategy
• Videography