Emily Wakefield

About Emily Wakefield

A broad-minded, change-oriented, and forward-thinking Senior Compliance Program Manager…

Experience

1. Senior Compliance Program Manager

   Equifax

   Sep 2021 — Present

   Created and managed project plans, project artifact logs, and other documentation • Manage internal compliance/policy adherence to vertical third parties • Led a life cycle for portal cleanup and ServiceNow ticket removal • Led a task force of IT partners through the completion of an internal BOT build for 12 months • Resourced and prioritized the testing effort to ensure migration effectiveness and accuracy • Standardized processes for inquiry maintenance requests to increase productivity by 50% • Facilitated training and requirements sessions with employees and third-party customers to plan utilization of new process for updated inquiry system • Support business unit strategic proposed leads by managing components of diverse projects to achieve balance and structure for external partners (third-party data pulls) • Consult with partners and business leaders to propose leads that form tactical solutions to issues and coordinate appropriate action plans • Perform analysis on results and use data to derive conclusions • Communicate analysis to key stakeholders using a clear approach to achieve recommendations for valid solutions • Collaborated with leadership to build a diversity and inclusion ecosystem within the Equifax community

Skills

• Accounting
• Public Speaking
• Microsoft Office
• Banking
• Teaching
• Microsoft Word
• Photoshop
• Access
• Training
• Powerpoint
• Invoicing
• Customer Service
• Financial Accounting
• Interviews
• Data Entry
• Administration
• Mac Os
• Research
• Public Relations
• Outlook
• Management
• Windows
• Financial Reporting
• Microsoft Excel
• Retail
• Onboarding
• Peoplesoft
• Account Reconciliation
• Leadership
• Sales
• English