Emily Wagner
Sales Manager at Ruth\'s Chris Steak House
- Role
- Sales Manager at Ruth's Chris Steak House
- Location
- Fort Wayne, IN, US
- LinkedIn followers
- 500 followers
About Emily Wagner
As the Sales Manager at Ruth\'s Chris Steak House, I am responsible for the planning and…
Experience
Sales Manager
Mar 2018 — Present · Fort Wayne, IN, US
Provide compelling information to potential guests about our brand, facility, and menu.*Follow-up to answer questions, address concerns, and secure commitments through signed agreements.*Meet with guests to show facilities, develop menus, and offer other services such as AV, entertainments, décor, etc.*Coordinate event menus with Chef to ensure proper inventories and item availability. Create monthly calendars with all contracted and pending events and communicate needs to Managers and Chefs.*Coordinate room set-up with Managers and Servers to ensure that specifications meet the guests\' expectations.*Meet and greet all parties upon arrival to review arrangements and introduce them to the lead server.*Oversee event execution through entrée service whenever possible to ensure proper timing and complete guest satisfaction.*Conduct post-event follow-up to ensure a \"Raving Fan\" experience was delivered and to inquire about repeat bookings.*Create marketing plans and coordinate execution with the management team*Track all banquet sales and compare to prior year and budget. Forecast future sales and proactively seek new business in order to meet budget goals.*Join organizations such as The Chamber of Commerce, Rotary Club, business organizations, etc. and attend meetings to promote the restaurant.*New and continued training of banquet captains and off-site team members.*Track all contacts through Gather & ensure frequent and ongoing interactions and follow-up through phone calls, mailings, etc.
Skills
- Recruiting
- Social Media
- Restaurants
- Menu Development
- Operations Management
- Advertising
- Wine
- Process Scheduler
- Hospitality
- Trade Shows
- Microsoft Word
- Team Leadership
- Food & Beverage
- Sales Management
- Customer Retention
- Customer Service
- Culinary Skills
- Event Planning
- Contract Negotiation
- Microsoft Excel
- Powerpoint
- Food Service
- Training
- Customer Satisfaction
- Leadership
- Management
- Team Building
- Marketing
- Teamwork
- Budgets
- Food
- Microsoft Office
- Sales
- Restaurant Management
- Account Management
- Catering
- Inventory Management
- Inventory Control
- Coaching
- Time Management
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