Emily Waetjen
Renewals Leader @Modern Health
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WORK HISTORY
Renewals Leader @Modern Health
As Renewals Leader at Modern Health, I lead the strategy and execution of our global renewals motion, ensuring customers continue to see clear value in their investment in mental health benefits. My team partners closely with Client Management, Sales, Finance, and Legal to structure renewals that balance client needs, employee impact, and Modern Health’s long-term growth.Day to day, I focus on turning complex contracts and pricing questions into clear, data-informed decisions. That includes building scalable playbooks for renewals, tightening our forecasting and pipeline discipline, and creating frameworks that help teams negotiate confidently while protecting relationships. I also spend meaningful time coaching the team—raising the bar on deal strategy, executive communication, and thoughtful escalation management.At the core of this role is retention: not just of contracts, but of trust. I’m passionate about building long-term partnerships where employers feel supported in navigating benefits, budget pressures, and evolving workforce needs—while employees receive mental health support that is accessible, engaging, and effective.
EDUCATION
UCL
Organisational Psychology
SKILLS
ABOUT EMILY WAETJEN
Renewals Leader at Modern Health | Driving retention, predictable revenue, and strategic client partnerships
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