Emily Voldahl

Casualty Claim Adjuster Ii @American Family Insurance

Madison, WI, US

Direct, Supervise and Oversee engagement committee for the entire Madison casualty branch. Facilitate and navigate conversations with senior leadership to enhance, organize and improve employee engagement within the department. Train and mentor new and existing adjusters in handling bodily injury claim handlings and time management skills. Investigate, execute and resolve complex auto and homeowner bodily injury claims while meeting auditing requirements. Independently handle a high volume of injury exposures while exceeding claims metric standards. Communicate and Collaborate with internal and external customers to ensure claims are handled efficiently and effectively. Engage in crucial conversations with peers and customers about complex claim scenarios

University of Wisconsin-Milwaukee

Bachelor of Arts (B.A.)