Emily Thao
- Role
- Project Manager at Wrg Texas
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Emily Thao
A driven individual with experience in project management, customer service and…
Experience
Project Manager
Jul 2018 — Present
Managed over 5K project installations regional/national customers (e.g, American Airlines, American Credit Union, and CBRE). • Create and manage installation schedules with Microsoft Projects & Smartsheet • Perform site walks with customers to view the building space and area of installation. • Review project timelines with key stakeholders; both internal and external. • Managed installation crews and labor hour usage, which lead to an increase in profit by 20%. • Request quotes for project budgeting, process project change orders and manage punch list with product issues. • Implemented an internal Punch Process to reduce the check-in deficiencies, leading to a 50% reduction with client replacements. • Led training and development for the new employees in the project management department. • Partnered with Herman Miller dealerships nationally in managing the end-to-end process with product and installations.
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