Emily Tatum
Service Enablement Lead @Abcam
Signup · Get unlimited contacts
WORK HISTORY
Service Enablement Lead @Abcam
Cambridge, GB
I work with our digital partners to implement process and improvement tools for our Customer Operations Team which will not only benefit the teams internally but also benefit the external customer as well. Currently, I have just implemented an Oracle ERP system and I am currently working on a new public website implementation which includes new content, ecommerce and myaccount functionality plus a new user interface for our Customer Operation Team to get all the information they need in one place and place orders. Being an SME I get involved in all aspects of the project: design workshops, approval of the design documents, process mapping, testing, training, change management, cutover and hypercare.
EDUCATION
University of Portsmouth
Bachelor’s Degree, Business Enterprise Development
ABOUT EMILY TATUM
As a Service Enablement Lead at Abcam, I bring years of experience optimizing operations and leading digital transformation in the Life Sciences sector. I specialize in process improvement, stakeholder collaboration, and delivering scalable, customer-focused solutions.I lead a dedicated Service Enablement team, who are focussed on driving strategic initiatives that enhance efficiency, streamline operations, and elevate service delivery. From global ERP implementations to modernizing eCommerce and back-office systems, I focus on aligning technology, people, and process to create lasting impact.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.