Emily Sullivan

About Emily Sullivan

Driven communications professional with 13+ years of experience; expertise in collaborating and producing content for global teams, sensitive to diverse cultures. Messaging intent and accuracy is key to a successful campaign, a personal target of nothing less than a successful outcome; areas of expertise include executive communications; video production; event planning; executive script writing; working/collaborating with C-level leaders; a natural storyteller with a strong technology background, global company experience, social media savvy always seeking new and refreshing ways to broadcast. Networking is second nature, strong work ethic, organizational skills, attention to detail.My career goals include elevating morale in challenging environments, thinking outside the box with an entrepreneurial spirit bent on flawless execution.

Experience

1. Communications Manager, Americas

   Microsoft

   Sep 2024 — Present · Redmond, WA, US

   Develop and distribute daily security advisories and awareness communications across the Americas region, ensuring timely and accurate information aligned with global threat intelligence.Create visually engaging PowerPoint decks, flyers, and other materials based on security intel briefs to support awareness and incident response efforts.Act as the primary communications partner to over 15 Regional Security Advisors (RSAs), providing strategic support, content creation, and client-focused solutions tailored to regional needs.Translate complex security topics into clear, actionable messaging for diverse audiences across North and Latin America.Lead regional communication efforts for security campaigns, emergency alerts, and training initiatives, adapting content for cultural and linguistic relevance in LATAM markets.Manage end-to-end development of security awareness programs, from concept to delivery, driving employee engagement and behavioral change.Provide rapid response communication support during regional incidents or emerging threats, maintaining alignment with corporate security and crisis protocols.Collaborate cross-functionally with global security, risk, and corporate communications teams to ensure message consistency and alignment with brand standards.Maintain and update a repository of communication templates, visual assets, and campaign materials to ensure quality and efficiency.

Education

• Washington State University

  Bachelor's degree, Social Sciences, with a focus on Communications

  2008 — 2012

• Griffith University

  Study Abroad Program, Australia

  2011 — 2011

Skills

• Long-Term Customer Relationships
• Customer Engagement
• Customer Advocacy
• Salesforce.com
• Strategic Partnerships
• Marketing Communications
• Leadership
• Event Management
• Microsoft Excel
• Microsoft Office
• Sales
• Email Marketing
• Customer Relationship Management (Crm)
• Software as a Service (Saas)
• Eloqua
• Relationship Building
• Customer Satisfaction
• Saas
• Marketing
• Event Planning
• Client Relations
• Account Management
• Social Media
• Management
• Team Building
• Lead Generation