Emily Smith

Sr Strategic Account Manager @Airship

The Airship App Experience Platform is the only customer experience management platform focused 100% on helping brands master mobile app experiences. The Airship App Experience Platform uniquely enables product, digital and marketing teams to create and adapt rich in-app experiences on their own — without ongoing developer support or app updates — to more rapidly onboard app audiences, build user understanding for next-level personalization, and advance monetization goals through a data-led approach. The Airship App Experience Platform’s intuitive, visual UIs empower the entire brand team with code-free methods to generate more value from mobile app experiences, from optimizing cross-channel journeys for user re-engagement, to creating and testing app features and native in-app experiences that drive high-value benefits for everyone involved. I thrive in a team environment working with cross-functional teams internally: • Focus on driving innovation, strategy, and adoption of the Airship platform. • Communicate complex business problems to our technical consulting team to recommend optimal implementations for my clients. • Drive product enhancements and innovation through client feedback. • Partner with product marketing to help deliver thought leadership and client success stories to our broader customer success team.