Emily Smith
- Role
- Sr Strategic Account Manager at Airship
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Emily Smith
As a Lead Strategic Account Manager, I partner with fortune 500 brands on how they can…
Experience
Sr Strategic Account Manager
Feb 2021 — Present
The Airship App Experience Platform is the only customer experience management platform focused 100% on helping brands master mobile app experiences. The Airship App Experience Platform uniquely enables product, digital and marketing teams to create and adapt rich in-app experiences on their own — without ongoing developer support or app updates — to more rapidly onboard app audiences, build user understanding for next-level personalization, and advance monetization goals through a data-led approach. The Airship App Experience Platform’s intuitive, visual UIs empower the entire brand team with code-free methods to generate more value from mobile app experiences, from optimizing cross-channel journeys for user re-engagement, to creating and testing app features and native in-app experiences that drive high-value benefits for everyone involved. I thrive in a team environment working with cross-functional teams internally: • Focus on driving innovation, strategy, and adoption of the Airship platform. • Communicate complex business problems to our technical consulting team to recommend optimal implementations for my clients. • Drive product enhancements and innovation through client feedback. • Partner with product marketing to help deliver thought leadership and client success stories to our broader customer success team.
Skills
- Time Management
- Social Media Marketing
- Teamwork
- Event Planning
- Brand Development
- Building Relationships
- Account Management
- Social Media
- Microsoft Office
- Salesforce.com
- Retail
- Analysis
- Crm
- Microsoft Word
- Insurance
- Customer Relationship Management (Crm)
- Management
- Powerpoint
- Microsoft Excel
- Customer Service
- Public Relations
- Marketing Strategy
- Digital Marketing
- Hospitality
- Store Management
- Training
- Fashion
- Social Networking
- Marketing
- Sales
- Merchandising
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