Emily Serenius

Experience

1. Technical Product Manager

   Xup Payments

   Apr 2021 — Present · Charlotte, NC, US

   Proven track record in spearheading the successful delivery of a Small Business Application, showcasing the ability to execute strategic product initiatives from concept to implementation.Assessment & Discovery: Initiated the project by conducting a comprehensive assessment and discovery of the existing landscape of small business originations, identifying key pain points and opportunities for improvement.MVP Pilot Scope: Proposed a clear and strategic scope for the Minimum Viable Product (MVP) pilot launch, aligning with business objectives and customer needs while ensuring resource efficiency.User-Centric Design: Conducted rapid prototype testing with end users after scoping the pilot to come up with the best user experience, ensuring that the product design directly addressed user preferences and needs.Development Efficiency: Orchestrated the development of the Small Business Lending Application within an aggressive timeline, achieving project completion within just 10 months.High Adoption Rate: Delivered the application to a pilot group, achieving an impressive adoption rate of 75%, highlighting strong user engagement and product-market fit.

Education

• Appalachian State University

  Bachelor of Science (B.S.), Public Relations

  2012 — 2016