Emily Robinson
Client Success Partner | Government and Education at First Advantage
- Role
- Client Success Partner at First Advantage
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Emily Robinson
Client-focused and results-driven professional with a proven track record in customer service, event planning, and account management—now bringing that experience to my role as a Client Success Partner at First Advantage. I specialize in building strong, trust-based relationships with clients, understanding their unique needs, and delivering tailored solutions that drive long-term success. My background in managing complex accounts and orchestrating large-scale events has sharpened my ability to multitask, communicate clearly, and solve problems proactively. At the core, I’m passionate about creating seamless client experiences and contributing to a culture of excellence and growth. Known for my reliability, attention to detail, and strategic mindset, I thrive on helping clients succeed—because their success is my success.
Experience
Client Success Partner
Nov 2024 — Present
As a Client Success Partner at First Advantage, I serve as a strategic advisor and trusted liaison for Government and Education clients, ensuring they derive maximum value from our background screening and identity solutions.Key Responsibilities:Build strong relationships with clients, acting as their advocate within First Advantage.Collaborate cross-functionally with sales, implementation, and product teams to deliver tailored solutions.Monitor and analyze account health metrics to proactively address concerns and identify growth opportunities.Lead regular business reviews to align on KPIs, share insights, and support evolving client needs.
Education
University of North Carolina at Charlotte
Bachelor's degree
2009 — 2011
South Piedmont Community College
Associate of Arts (A.A.)
2007 — 2009
Skills
- Marketing
- Public Speaking
- Event Management
- Public Relations
- Editing
- Marketing Communications
- Volunteer Management
- Social Media Marketing
- Recruiting
- Event Planning
- Leadership
- Logistics
- Social Networking
- Time Management
- Microsoft Office
- Social Media
- Customer Service
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.