Emily Newton

Sales Associate @Grandpa Shorters Gifts Inc

Petoskey, MI, US

Customer Service and Relationship Management: Greet and interact with customers; offer assistance with products, purchase, and other recommendations; address customer concerns/complaints with professionalism and efficiency; collaborate with management to ensure customer satisfaction- Sales Performance and Product Knowledge: Utilize effective sales techniques and upselling strategies to maximize revenue; demonstrate an in-depth understanding of various products and product lines; up to date on new products and arrivals; effectively communicate benefits and features of product to customers- Merchandising and Inventory Management: Create eye-catching displays to create an attractive in-store atmosphere; assist in inventory management by monitoring stock levels, conducting regular counts, and restocking as needed- Team Collaboration: Work with colleagues to achieve sales goals; train new hires and share sales techniques and product knowledge- Promotions and Events: Work with various parties (within and outside of the corporation) to execute special in-store and online events; create events which generate more foot traffic and an increase in sales- Cash Handling and Point Of Sale (POS) System: Conduct cash and credit card transactions to maintain integrity of cash register; process transactions, returns, exchanges, refunds efficiently; maintain and update sales items and inventory.