Emily Neary
Head of Customer Service @Cripps Barn Group
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WORK HISTORY
Head of Customer Service @Cripps Barn Group
Responsible for delivering great customer service with our teams across all of our venues from initial enquiry, all the way through to the special day. Working within the wedding sector to deliver unforgettable days and ensuring our teams implement the highest standards at all times. Always looking to develop and improve our offering and ensuring we provide the best service at all times.
EDUCATION
CIPD Qualifications
Level 3, People and Human Resources
Birmingham College of Food and Tourism
FdA, Business and Hospitality
SKILLS
ABOUT EMILY NEARY
A highly versatile individual, demonstrating academic achievement combined with a great track-record of success within the workplace. An accomplished and respectful manager with a focus for high quality and customer service.Experience of client and employee interaction and the organisation and planning of large and small events/conferences/weddings. Experience of Business Development and Marketing, sourcing new business, winning contracts and bringing new clients on board.Experience in staff management, administrative tasks including cash handling, stock control and till reconciliation, and recuitment and training of staff.
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