Emily Miller
Onboarding Specialist @Guideline
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WORK HISTORY
Onboarding Specialist @Guideline
Successfully leads onboarding for 80+ businesses, guiding them through implementation and technical account management by leveraging deep expertise in SaaS platforms, operations, and client success Builds strong consultative relationships with clients, tailoring onboarding to unique business objectives and timelines while coaching key stakeholders on platform adoption, ensuring they could effectively enable their broader teams Partners with cross-functional teams, including product, sales, and technical architects, to design efficient operational processes, translate business requirements into technical solutions, and deliver customer feedback to influence roadmap and new initiatives Aligns technical architectures and data models to client needs, driving platform adoption, conducting business reviews, and fostering customer advocacy through measurable success
EDUCATION
Middlesex School
Honors
Dickinson College
Bachelor’s Degree
ABOUT EMILY MILLER
I’m a SaaS and EdTech professional specializing in onboarding, implementation, and…
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