Emily Mantell

Vice President of Customer Experience at EF Go Ahead Tours

Role
Vice President of Customer Experience at EF Go Ahead Tours
Location
Boston, MA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Emily Mantell

Clifton Strengths: WOO, Communication, Maximizer, Positivity, CompetitionI am an enthusiastic communicator and a passionate leader of people. I build strong teams that accomplish big goals. I’ve led teams focused on customer service, sales, sales training and talent acquisition. My style is collaborative, and my expectations are high. I believe work should be fun, and we all do our best when we focus more on leveraging strengths than on correcting weaknesses.

Experience

  1. Vice President of Customer Experience

    EF Go Ahead Tours

    Sep 2021 — Present

Education

  • Boston University - School of Management

    MBA, Marketing concentration

    2013

  • Bowdoin College

    BA, Spanish

    2001 — 2005

Skills

  • Staff Training
  • Client Relationship Building
  • Staff Development
  • Sales
  • Marketing Communications
  • Goal Oriented
  • Account Management
  • Marketing
  • Staff Management
  • Sales Management
  • Achieving Results
  • Public Speaking
  • Tourism
  • Customer Retention
  • Customer Service

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Emily Mantell — Vice President of Customer Experience at EF Go Ahead Tours in Boston, MA, US | Unifers