Emily MacKay-Wright
Customer Experience Manager @Bravissimo
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WORK HISTORY
Customer Experience Manager @Bravissimo
EDUCATION
Solihull Sixth Form
Physics, Computing and Applied Math
ABOUT EMILY MACKAY-WRIGHT
At Bravissimo, our customers are everything to us — and I’m lucky enough to help make their experience unforgettable. As a CX Manager, I get to work with others to dream up smart, secure, and loyalty-building ways to connect with our customers across every channel.I work alongside an incredible group of Team Managers and Team Leads who coach, mentor, and inspire our team daily. Together, we’re on a mission to make every interaction feel uplifting and confidence boosting.Always curious, always customer-first—and always up for a challenge that makes things better.I also love a chocolate covered malted-milk with my morning coffee!
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