Emily Coubrough

Room Division Manager @One Aldwych

London, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Feb 2025 — Present

Room Division Manager @One Aldwych

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EDUCATION

N/A

Master Innholder’s

Aspiring Leaders Diploma

N/A

Rosewood Academy

Leadership Elevation Programme

2011 — 2015

Oxford Brookes University

Upper second class honours (Bsc) International Hospitality Management, International hospitality management

SKILLS

Rooms DivisionSocial MediaFront OfficeEvent ManagementOperaLeadershipMicrosoft ExcelPublic SpeakingSellingFood & BeverageCustomer RetentionCustomer ServiceRevenue AnalysisRestaurantsMicrosoft OfficeSalesLoyalty ProgramsPerforming ArtsHospitality IndustryCustomer SatisfactionEvent PlanningMicrosoft WordHospitalityProperty Management SystemsTime ManagementHospitality ManagementChallenge DrivenCateringTeamworkRestaurant ManagementHotelsTourismHotel Management

ABOUT EMILY COUBROUGH

With 15 years experience in the luxury sector, I have proven to be a resilient and adaptable leader. I have significant experience within the rooms division, including front office, guest relations, concierge, guest services, reservations and butler teams alongside food and beverage. After 7 years at the Savoy hotel, I began a new adventure at Rosewood London supporting the Front of House team, with a focus on standards, client and staff retention and people management.

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