Emily Leifson

About Emily Leifson

I’m a motivated and relationship-driven professional passionate about healthcare…

Experience

1. Instructor

   CycleBar

   May 2020 — Present

   Instructor- Plan, Organize, and Lead anywhere between 8-12 classes a week- Created playlists following the 12 song sequence to perform in scheduled classes- Promoted classes on social media as well as through WOM- Made sure all riders are introduced to the bike and are correctly adjusted on their bike- Showed a passion for health, wellness and fitness- Completed audition and CycleBar bootcamp- Communicated friendliness, Passion and an outgoing / personable personality- Showed strong communication skillsSales Associate- Provide high quality customer service to all new and existing riders- Execute sales and hospitality process of first time rider experience, follow up, and close potential members- Approach all new rider prospects assigned during and communicate sales promotions post-class to onboard new members- Complete assigned sales activities for new leads, new bookings, new riders, and missed sales opportunities- Conduct various types of outreach to customers via phone calls and texts- Served as an “ambassador” for the brand and identify referral opportunities within your network- Manage the opening and closing of the studio, including cleaning and operational needs- Meet monthly sales goals established by the General Manager- Work collaboratively with studio management and franchise owners towards the ultimate goals of high customer satisfaction and revenue generation- Participate in special events (studio events, health fairs, community events and partnerships) to promote the studio.

Education

• Kent State University

  Bachelor of Business Administration - BBA, Marketing

  2018 — 2022