Emily Kaiser

Learning Specialist

Role
Training Developer and Communication Specialist at JPMorganChase
Location
Chicago, IL, US
LinkedIn followers
500 followers

About Emily Kaiser

I have over 5 years combined experience in education, learning design, and corporate training. I started my career in early childhood education and worked with a social emotional learning app for kids to develop activities that would support social and emotional growth.My corporate experience includes working with a consulting firm that focuses on digital business transformation, and the world\'s largest bank. I have developed my skills across different competencies including learning management systems, instructional design, editing, curriculum development, leadership development, facilitation, data analysis, and project management. I completed my master\'s degree in learning experience design in 2023.I love problem solving and complex challenges. I am passionate about leadership development, solving problems in learning management systems, and creating the best experience for learners that will enhance their growth and meet the goals of stakeholders.

Experience

  1. Training Developer and Communication Specialist

    JPMorganChase

    Jan 2025 — Present · Chicago, IL, US

    Analyze monthly training feedback survey data Utilize program management tools to track progress of ongoing team projectsEdit and maintain over 100 standard operating procedures for Lockbox Operations Write new standard operating procedures based on new systems and technologies Craft email communications to support operational change initiatives Develop and edit training content, user guides, and job aids

Education

  • Western Governors University

    Master of Science - MS, Learning Experience Design and Educational Technology

  • Mount St. Joseph University

    Bachelor's degree, Business Management

    2016 — 2018

  • Xavier University

    Master's degree, Theology/Theological Studies

    2018 — 2021

Skills

  • Employee Training
  • Microsoft Office
  • Tutoring
  • Leadership
  • Teamwork
  • Customer Service
  • Social Media
  • Public Speaking
  • Volunteering
  • Management

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Emily Kaiser — Training Developer and Communication Specialist at JPMorganChase in Chicago, IL, US | Unifers