Emily Hinshaw

About Emily Hinshaw

Welcome to my LinkedIn profile! I am an Account Manager focused on client retention, portfolio growth, and consultative relationship management across nonprofit and small business accounts.I specialize in managing the full client lifecycle — renewals, coverage strategy, cross-selling, stakeholder coordination, and revenue growth — while maintaining high service standards in fast-paced, remote environments. I am known for being empathetic, detail-oriented, and highly responsive, ensuring clients feel supported and understood while also protecting their long-term interests.With a background spanning insurance, partnership sales, and entrepreneurship, I bring both strategic thinking and operational discipline to every account I manage. I thrive in roles where I can strengthen relationships, improve retention performance, and serve as a trusted advisor.Core strengths include: Account Management | Client Retention | Renewal Strategy | Revenue Growth | CRM Systems | Contract Negotiation | Remote Client Communication

Experience

1. Client Advocate & Account Manager

   Lockton

   Apr 2025 — Present · Overland Park, KS, US

   Client Relationship Management: Serve as a primary point of contact for clients, ensuring their needs are met with professionalism and efficiency.•Sales Support: Assist Producers in identifying and developing sales opportunities, contributing to the growth of client accounts.•Marketing and Communication: Develop marketing materials and manage communications to effectively promote services to clients.•Negotiation and Compliance: Participate in negotiations and manage RFP processes, ensuring all activities comply with company policies.•Industry Engagement: Foster strong relationships within the industry to stay informed about market trends and client needs.

Education

• World Revival School of Ministry

  Certification of Ministrial Studies, Divinity/Ministry

  2016 — 2019

• Continental Academy

  High School Diploma