Emily Gugino
Clinical Business Analyst, Project Lead @Care Options for Kids
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WORK HISTORY
Clinical Business Analyst, Project Lead @Care Options for Kids
Leads project management of EHR implementation initiatives from inception to completion, ensuring timelines, budgets, and deliverables are met while aligning with organizational goals.• Completes on-site training sessions to nursing and administrative staff, focusing on system functionality, best practices, and user proficiency.• Resolves complex EHR technical issues, providing real-time troubleshooting and post-implementation support to maintain operational continuity.• Analyzes and tracks KPIs using business intelligence tools, and identifies opportunities for process improvement, and advocates for innovative solutions to enhance user experience and operational performance.• Collaborates with interdisciplinary teams, including clinical, IT, and executive stakeholders, to align EHR solutions with organizational goals.• Develops and customizes reporting tools to support data-driven decision-making and improve system outcomes.• Contributes to system testing and quality assurance to ensure successful go-lives and mitigate potential disruptions.• Builds strong relationships with end-users and stakeholders, fostering trust and collaboration to drive project success.
EDUCATION
Michigan State University
Bachelor's degree
Thomas Jefferson University
Master's degree
ABOUT EMILY GUGINO
I am a dedicated healthcare professional with a background in pediatric occupational therapy, leadership in clinical operations, and expertise in EHR implementation and project management. My journey began as an occupational therapist in pediatric home health, where I provided individualized care to over 30 clients weekly, collaborating with families and caregivers to achieve meaningful outcomes. I also supervised and mentored a Certified Occupational Therapy Assistant (COTA), fostering professional growth and ensuring exceptional patient care. Building on my clinical foundation, I transitioned into a high-demand role as a Clinical Director for a leading home health organization. In this capacity, I supervised a team of 90+ clinicians, conducted performance reviews, managed hiring efforts, and worked closely with C-suite executives to align clinical operations with strategic objectives. I also contributed to EHR compliance audits, QAPI programs, and survey readiness, all while driving referral generation and community outreach initiatives. Currently, I serve as a Clinical Business Analyst specializing in EHR implementation and project management. I lead end-to-end implementation projects, train nursing and administrative teams, and provide technical support to ensure seamless system adoption. Leveraging my clinical expertise and business skills, I collaborate with interdisciplinary teams to optimize workflows, train new EHRs, track KPIs using business intelligence tools, and deliver data-driven recommendations. My role allows me to bridge the gap between clinical needs and technological solutions, driving innovation and operational excellence. With a blend of hands-on clinical experience, leadership in high-pressure environments, and technical proficiency in EHR systems, I am passionate about improving healthcare delivery through technology and innovation.
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