Emily Garza
Customer Success Executive - Top25 Customer Success Influencer 2023 / Top 100 CS Strategist 2022, 2021 / Speaker / Founder of ValueCSwithEmily
- Role
- Chief Customer Officer at Unit21
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Emily Garza
As a customer focused professional, I have a passion for delivering exceptional experiences that provide business impact. As an organization leader, I have a passion for growing and developing talent, creating efficient solutions to complex challenges, and creating strategy and structure. As a business person, I thrive in bringing a holistic view to company direction. I’m at my best when these three avenues intersect, allowing me to empower teams to provide high quality future-focused customer interactions. I’ve built multiple teams from the ground up and enjoy the challenge that comes with developing a new organization. Creator of #ValueCSwithEmily. I enjoy sharing my experiences with others, speaking at conferences, Meetups, and on podcasts.
Experience
Chief Customer Officer
Feb 2026 — Present
Education
Villanova University
Bachelor of Science
2005 — 2009
University of Denver
Master of Business Administration (M.B.A.)
2012 — 2014
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