Emily Dymczyk
Sales Operations Engineer @Teleflex Medical Oem
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WORK HISTORY
Sales Operations Engineer @Teleflex Medical Oem
Manage site quoting activity utilizing Saleforce.com - Run reports in Salesforce.com to obtain quoting data, monitor customer follow ups and review the status of opportunities - Analyze weekly, monthly and quarterly quoting metrics - Present metrics quarterly to senior leadership - Assist in order management - Review and approve Purchase Orders through Salesforce.com - Utilize quoting metrics to aid senior leadership in making strategic sales decisions - Work with on-site New Products Team, Production, Engineering, Management, Quality, Document Control and Planning to obtain the necessary information to cost product and draft a quote - Attend weekly new product sales meetings to review the status of projects and weekly Customer Service calls to review orders - Identify quoting process improvements that can be made to heighten customer satisfaction, mitigate business risk and increase revenue - Responsible for connecting the remote sales team with the correct on-site staff for customer, order and project related questions - Develop and maintain Work Instructions for the Sales Operation Engineer role - Manage customer sample requests - Attend customer meetings regularly
EDUCATION
Western New England University
Bachelor of Science in Biomedical Engineering, Bioinstrumentation
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