Emily Davis
Vice President of Retail Operations @Wings Credit Union
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WORK HISTORY
Vice President of Retail Operations @Wings Credit Union
Apple Valley, MN, US
Provide executive leadership and oversight of enterprise retail operations, supporting all retail functions across multiple states. Lead teams based in Minnesota and Colorado while providing operational support to retail locations and functions nationwide.Responsible for driving operational excellence across retail through process implementation and continuous improvement, policy and procedure governance, frontline and retail support functions, retail compliance, audit remediation, and enterprise project involvement. Partner closely with cross-functional leaders to support effective communication, change management, and alignment between retail operations and organizational strategy.
EDUCATION
Minnesota State University, Mankato
Bachelor's degree
ABOUT EMILY DAVIS
Experienced in driving retail strategy, process excellence, and organizational alignment through strong operational leadership and cross-functional partnership. Core areas of responsibility include retail process implementation and continuous improvement, policy and procedure governance, frontline and retail support functions, retail compliance, audit remediation, and participation in enterprise initiatives.Known as a collaborative, people-centered leader who brings clarity, structure, and consistency to complex retail environments. Passionate about supporting frontline teams, simplifying operations, and ensuring strategies are translated into effective execution across the organization.
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