Emily Davis

Vice President of Retail Operations | Retail Strategy, Process Excellence & Enterprise Alignment

Role
Vice President of Retail Operations at Wings Credit Union
Location
Minneapolis, MN, US
LinkedIn followers
500 followers

About Emily Davis

Experienced in driving retail strategy, process excellence, and organizational alignment through strong operational leadership and cross-functional partnership. Core areas of responsibility include retail process implementation and continuous improvement, policy and procedure governance, frontline and retail support functions, retail compliance, audit remediation, and participation in enterprise initiatives.Known as a collaborative, people-centered leader who brings clarity, structure, and consistency to complex retail environments. Passionate about supporting frontline teams, simplifying operations, and ensuring strategies are translated into effective execution across the organization.

Experience

  1. Vice President of Retail Operations

    Wings Credit Union

    Jan 2026 — Present · Apple Valley, MN, US

    Provide executive leadership and oversight of enterprise retail operations, supporting all retail functions across multiple states. Lead teams based in Minnesota and Colorado while providing operational support to retail locations and functions nationwide.Responsible for driving operational excellence across retail through process implementation and continuous improvement, policy and procedure governance, frontline and retail support functions, retail compliance, audit remediation, and enterprise project involvement. Partner closely with cross-functional leaders to support effective communication, change management, and alignment between retail operations and organizational strategy.

Education

  • Minnesota State University, Mankato

    Bachelor's degree

    2002

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Emily Davis — Vice President of Retail Operations at Wings Credit Union in Minneapolis, MN, US | Unifers