Emily Ciocca

Always More to Learn | Customer Success Manager

Role
Customer Success Manager at PartsSource Inc.
Location
Buffalo, NY, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Emily Ciocca

Dynamic and dedicated Customer Success Manager with experience in fostering strong client relationships and driving customer satisfaction. Proven track record of reducing churn, improving product adoption, and increasing customer lifetime value through proactive engagement and strategic account management. Adept at understanding customer needs, providing tailored solutions, and ensuring successful onboarding, training, and support. Strong communicator with the ability to translate complex technical concepts into user-friendly language. Committed to continuous improvement and passionate about delivering exceptional service to enhance the overall customer experience.

Experience

  1. Customer Success Manager

    PartsSource Inc.

    Mar 2025 — Present

Education

  • SUNY Geneseo

    Bachelor's degree, Political Science

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Emily Ciocca — Customer Success Manager at PartsSource Inc. in Buffalo, NY, US | Unifers