Emily Charles
Community Support Employment Officer @Tendring District Council
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WORK HISTORY
Community Support Employment Officer @Tendring District Council
Undertake a holistic assessment of an individual’s needs and help identify how outcomes can be achieved, ensuring that assessments and intervention plans fully reflect the views and aspirations of the individual. • Provide specific advice regarding employment, education, training and volunteering opportunities to enhance a customers’ ability to find work.• Undertake programme of activity support individuals to develop their skills to resolve issues and problems which are barriers to work by providing them with information and accompany them when needed to help them access other local provisions. • Facilitate multi agency problem solving collaborations to ensure that a holistic approach is taken to assist in targeting the most entrenched cases. • Work with different customer groups to establish clear barriers that prevent individuals returning to employment and devise appropriate solutions. Develop pathways for customers to access employment support, debt/money management advice and housing advice through local organisations. • Develop campaigns with local partners to maximise effort in engaging hard to reach groups. Amended within 25% of original Community Support Employment Officer JD • Accept and positively participate in performance monitoring to ensure effective delivery of services and attainment of targets. • Lawfully share information and work with colleagues to ensure effective planning and delivery of outcomes. • Responsible for case-note recording, contributing to report writing and producing and storing management information. Ensure all work is recorded accurately, and in a timely fashion using agreed Systems.• Be able to work across sites and locations and co-locate with Department of Work and Pensions at the Job Centre Plus offices in both Clacton and Harwich.
EDUCATION
Colchester Sixth Form College
3 A-Levels, 2 AS Levels & 1 EPQ Graded B to C
The Philip Morant School and College Academy
8 GCSE's Graded A to C
SKILLS
ABOUT EMILY CHARLES
Community Support Employment Officer
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