Emily Casiano
Product Owner @SNCF Connect & Tech
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WORK HISTORY
Product Owner @SNCF Connect & Tech
Oversee the maintenance and evolution of the final step of the checkout on one of the most popular e-commerce sites in France (payment and order confirmation) • Manage strategic projects from start to finish (discovery, research, storymapping, executive presentations, stakeholder management, testing, launch and KPI tracking) to optimise the payment step and increase customer retention : approx. 1 project per semester • Define KPIs and OKRs, create and follow dashboards, manage a backlog for continuous improvement
EDUCATION
ESCP Business School
Master's degree, International Project Management
Northeastern University
Bachelor of Arts, International Affairs and Political Science
ABOUT EMILY CASIANO
Professional with more than 10 years in the travel and tech industries, diverse…
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