Emily Bell Campos

About Emily Bell Campos

My job is all about making people successful. Customers, employees, investors, even our customers’ customers. I’m responsible for setting the strategic direction of DaySmart\'s CX teams in the Pet and Veterinary business units, and accountable for customer outcomes of all these teams. I can’t think of a more rewarding way to spend a workday, and I truly love watching our teams and customers grow.When I’m not working, you can find me spending time with my daughter, hiking, or boating on Lake Michigan. And, of course, Ozzy the dog is never far from my side.I’m always interested in connecting with other professionals in Customer Success or CX. This profession is evolving rapidly and best practices emerge all the time. Connecting with others helps keep me sharp and also gives me the opportunity to help my peers in this amazing field.

Experience

1. Senior VP, Operations

   DaySmart

   Mar 2025 — Present

Education

• DePaul Driehaus College of Business

  Master of Business Administration (MBA), Marketing

  2014

• Michigan State University

  Bachelor's degree, Chemistry