Emily Caffrey Dejaager
First Point of Contact for Training & QA Conversations @ ReflexAI | Former Special Education Teacher
- Role
- First Point of Contact for Training & Qa Conversations at ReflexAI
- Location
- Chesapeake, VA, US
- LinkedIn followers
- 500 followers
About Emily Caffrey Dejaager
I’m the first point of contact at ReflexAI, where we help organizations elevate training…
Experience
First Point of Contact for Training & Qa Conversations
Mar 2025 — Present
As the first SDR at ReflexAI, I spend my time connecting with people who are doing hard, human work—from crisis lines and contact centers to L&D teams and healthcare systems.My job isn’t to pitch a product—it’s to start a thoughtful conversation. I listen to what’s working (and what’s not), explore how teams are thinking about training and quality, and help them take the first step toward solutions that fit.When it makes sense, I connect them with our AEs to explore ReflexAI’s tools:• PREPARE – AI-powered conversation simulations that let teams practice before it really counts• ASSURE – AI-driven quality assurance that makes feedback more consistent, scalable, and usefulWhat I care about most? Making people feel heard, respected, and genuinely supported from the very first message.
Education
University of South Alabama
Doctor of Audiology
Old Dominion University
Bachelor of Science - BS, Speech Language Pathology and Audiology
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