Emily Battiato
Healthcare Consultant | Program Manager | Value-Based Care | Health Tech | Clinical Strategy & Process Improvement
- Role
- Digital Health Program Manager & Founder at Pcoswc
- Location
- Detroit, MI, US
- LinkedIn followers
- 500 followers
About Emily Battiato
I am a healthcare leader with 7+ years of experience in consulting, program management…
Experience
Digital Health Program Manager & Founder
Jan 2017 — Present · US
Designed and delivered end-to-end telehealth program management and consulting for women’s health, driving adoption, overseeing onboarding, streamlining workflows, and ensuring high-quality client care.• Increased patient engagement by 35% through automated onboarding and engagement workflows.• Optimized operational processes and care pathways, integrating telehealth and digital tools to improve workflow efficiency by 25% and program growth.• Increased revenue by 25% while maintaining 95% client retention by analyzing engagement data and patient feedback to refine program offerings, upsell services, and enhance the overall patient experience.• Tracked program tasks, monitored KPIs, and proactively mitigated risks, ensuring 100% of initiatives were delivered on schedule and on budget.• Drove 95% client retention by analyzing engagement data and patient feedback to refine program offerings and enhance the patient experience.
Education
Indiana University of Pennsylvania
Bachelor's degree
Youngstown State University
Bachelor's degree
University of Oxford
Summer Study Abroad Program
Skills
- Team Building
- Management
- Medical Nutrition Therapy
- Healthcare
- Inventory Management
- Nutritional Counseling
- Nutrition Education
- Research
- Public Speaking
- Food Safety
- Data Analysis
- Diabetes
- Microsoft Outlook
- Leadership
- Teaching
- Time Management
- Clinical Research
- Diet Planning
- Customer Retention
- Customer Service
- Training
- Customer Satisfaction
- Microsoft Word
- Microsoft Office
- Food Service Sanitation
- Microsoft Powerpoint
- Microsoft Excel
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