Emilio Castillo

About Emilio Castillo

Accomplished professional Manager with over 30 years of expertise in managing, developing, implementing and supporting high complex software applications.+ Experienced in all aspects of waterfall and Agile software development, establishing a consistent track record of high quality, on-time and on-budget project implementations for customers.+ Extensive experience managing large and complex global implementations with strong client management skills.+ Highly experienced in implementing and providing CRM Solutions using Salesforce.com solutions for with large and global Communications, Media & Technology Clients+ Highly focused on integration and data migration strategies for new SaaS solutions.+ Highly experienced managing onshore and off-shore business, development and Testing teams+ Highly experience with Data Migrations to Salesforce for Merge and consolidations projects Specialties:+ Program and Project Management+ System Integration and Data Migration+ Solution and technical architect for CRM solutions+ Implementation of cloud Solutions+ Business Consulting+ Product Management+ Development Management+ Strong client Management Skill+ Management of Off-Shore Development, Implementation and Support teams+ Development, implementation and Support of Client/Server and Web Application+ Management of Hosted ASP and Non-Hosted Operations.+ Business Process Automation+ Planning, Delivery, solutioning, integrations, data conversions and global deployments of Salesforce.com solutions+ Data Migrations+ Salesforce Merges and ConsolidationsTechnologies Expertise• Salesforce Solutions o Salesforce.com o Sales Cloud o Service Cloud o Communities• CPQ Solutions (Configure Price and Quote) and Tools o Vlocity CPQ and Order Management o IBM Sterling CPQ o Oracle CPQ• Integrations and ETL Tools o Informatica o Talend o Azure Synapse o MS SQL

Experience

1. Delivery Lead and Technical Solutions Architect Associated Director

   Accenture

   Aug 2005 — Present

   Program/Project Management for global solutions+ Integration and Data Conversion solution architect+ Design and Develop best business practices+ Software as a Service Specialist+ Salesforce.com specialist+ vlocity CPQ specialist+ Technical and Solution Architect for CRM Cloud Solutions+ Agile SpecialistClient Roles and AccomplishmentsTelecommunication Company | Delivery Lead & Solution Architect• Led the implementation of new CRM sales guided buy flow of high-speed Internet and Voices services for partner agents and end-sales consumers using Salesforce and Vlocity as a CPQ solution.• Led the solution and architecture of over 48 integrations to client downstream systems.• Designed and delivered of a transaction tracking solution to • Built 11 generic Partner web service APIs to allow partner built their own Buy Flow Site to interact with our solution.Global HVAC, Security & Fire detection Company | Delivery & Solution Architect Lead.• Led the Technical Solution and Architect for a consolidated Salesforce Lighting CRM solution for 3 main sales division in North America.• Led the data Merge conversion approach for 3 custom Salesforce’ CRM Solutions for 6k users in North America across three different divisions.• Led the Integrations Architecture with over 23 different backend systems.High Tech Telecom Company. Solution Technical Architect and Merge Delivery Lead• Led the overall solution and technical architect of the CRM Program and Salesforce.com capabilities against client sales and operations business processes.• Led the consolidation and technical merge of two salesforce CRM Solutions for 8K usersTelecommunication Company, Delivery Lead and Solution Architect. • Led the Assessment and final definition of new CRM strategy, roadmap and solution architecture and capabilities for a 3-year program. • Led the Solutioning and Architecture of a new global CRM and order fulfillment solution for the advertising solution unit.

Education

• Northeastern University

  MBA

  1994 — 1996

• Universidad Metropolitana, Caracas-Venezuela

  B.S in System Engineering

  1985 — 1990

Skills

• Business Development
• Crm
• Enterprise Software
• Integration
• Project Management
• Program Management
• Salesforce.com
• Saas
• Software Development
• Management Consulting
• Start-Ups
• Professional Services
• Management
• Product Management
• Analysis
• Consulting
• Business Analysis
• Solution Architecture
• Solutions Design
• Enterprise Architecture
• Data Migration
• Data Analysis
• User Interface Design
• Software as a Service (Saas)
• Customer Relationship Management (Crm)