Emilie Bacher
Customer Success Engineer @Dataiku
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WORK HISTORY
Customer Success Engineer @Dataiku
Ville de Paris, FR
At the beginning of 2025, the way Dataiku wanted to approach the Customer Success Management role shifted, and the Customer Success Engineer role was created, reflecting a desire to deliver more technical, product-centric support to our customers.That was the perfect opportunity to add a more technical string to my bow, which is the reason why I chose to take this new role. Now, in addition to my previous customer success management tasks, I lead platform and features demos, present new releases in an applied, user-friendly way, and run interactive workshops and hands-on sessions. My top priority is to connect with all my users and make sure they have everything they need to succeed with their projects in Dataiku, from EDA to Production.
EDUCATION
ICD Business School
Master 2 (M2), Commerce international
London South Bank University
Bachelor of Business Administration (B.B.A.)
Sciences Po Aix
Master 2 (M2), Intelligence Economique
Australian Catholic University
Master of Science (MS), International Business Management
SKILLS
ABOUT EMILIE BACHER
One common point shared by the different companies I\'ve worked in, for now 13 years, is the innovative way they offer to gather and analyze strategic information and data for their clients. From Media Monitoring to Market Research and now Data Science, they all were pioneers in the digitalization and automatization of their products and services. In these different companies, my role has always been to show my customers how to gain efficiency and profitability by working differently thanks to technology. Naturally, focusing on my Customers\' Success in this transformation has become my new motivation, and AI, the obvious way.
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