Emilie Guardon
Ai Business Process Specialist - Professional Services @Microsoft
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WORK HISTORY
Ai Business Process Specialist - Professional Services @Microsoft
London, GB
As an AI Business Process Specialist, I help professional services organisations transform their operations using AI, automation, and Microsoft’s business applications.I lead strategic conversations with business decision-makers to uncover priorities, shape AI-powered solutions, and deliver measurable value. From discovery to deployment, I orchestrate cross-functional teams and partners to drive adoption of Copilot, AI Agents, Dynamics 365, and Power Platform. Focus areas:• Leading AI transformation engagements across Sales, Service, ERP, and Low Code• Building strong business cases and commercial proposals• Driving pipeline growth and competitive wins• Collaborating with partners and Customer Success to ensure delivery and impactI’m passionate about turning innovation into action — helping customers simplify complexity, unlock insights, and achieve better outcomes.
EDUCATION
GRETA
Advanced Diploma (BTS), Business in Property
ABOUT EMILIE GUARDON
As an AI Business Process Specialist at Microsoft, I help professional services organisations reimagine how they operate by applying AI, automation, and data-driven insights to their core business processes.With over six years of experience in Microsoft technologies, consulting services, and business applications, I’ve developed a strong foundation across CRM, ERP, and data. My focus is on guiding customers through their transformation journey — from discovery to solution deployment — by aligning Microsoft’s AI capabilities with their strategic goals.I lead with a consultative approach, orchestrating virtual teams of technical experts, partners, and ISVs to deliver impactful, end-to-end solutions. I’m passionate about helping customers unlock value through innovation, simplify complexity, and drive measurable outcomes.Certified in Azure and committed to continuous learning, I thrive on staying ahead of emerging technologies and turning them into real-world impact.
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