Emilie Jones

Operations & Program Manager (Assistant to the VP, Business Strategy & Operations) @The Conscious Leadership Group

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2024 β€” Present

Operations & Program Manager (Assistant to the VP, Business Strategy & Operations) @The Conscious Leadership Group

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US

Manage backend operations for CLG programs and events (Introduction Courses, Boot Camps, Coaching Circles, Certification Training).Oversee systems integrations across HubSpot, WebFlow, Zapier, Stripe, and more.Coordinate cross-team logistics, communications, and workflows to ensure seamless client experience.Develop and document SOPs to support scalable operations as CLG grows.

EDUCATION

2013 β€” 2013

Amsterdam School of International Business

International Business and Management

2011 β€” 2014

Concordia University

Bachelor of Commerce (B.Com.), International Business

SKILLS

TeachingTime ManagementCustomer Relationship Management (Crm)Public SpeakingCustomer Service RepresentativesTeamworkSmall Business MarketingCustomer ServiceEnglishEvent PlanningSpanishProblem SolvingClose Attention to DetailProject ManagementMicrosoft OfficeSalesSmall Business ManagementMarketingCommunicationEvent ManagementCustomer SatisfactionLeadershipSocial MediaOrganizationBusiness StrategyCustomer SupportManagementMicrosoft WordTeam LeadershipFrenchFast LearnerPowerpointMicrosoft ExcelMarket Research

ABOUT EMILIE JONES

I\'m a customer success and client experience professional who genuinely loves the human…

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Emilie Jones β€” Operations & Program Manager (Assistant to the VP, Business Strategy & Operations) at The Conscious Leadership Group in Toronto, ON, CA | Unifers