Emilie Smith
Business Operations Manager @Create Change
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WORK HISTORY
Business Operations Manager @Create Change
Lead business operations across HR, finance, commercial, legal, IT, and special projects, collaborating with outsourced partners to establish efficient and seamless processes.Build and maintain strong relationships with key clients and consultants. Identify and implement more efficient and cost-effective ways of working- Design, implement and manage a smooth onboarding for all employees, consultants, and partners by providing them with the support, equipment, and information they need to integrate into the organisation and their role- Manage a range of projects, including gaining accreditations (such as ISO27001, Cyber Essentials, Fair Payment code, and Disability Confident), carbon reduction, advancing and promoting social impact and equality, diversity and inclusion, continuously improving and embedding them into the company as business as usual- Collaborate with external accountants to produce accurate and timely financial reports, including monthly reports, forecasts, and cash flow statements, to support the company\'s financial planning and decision-making- Line manage one employee and oversee employee relations, performance management plans, and health and well-being for all other employees in the business- Develop and implement policies and procedures to ensure business compliance with modern slavery, GDPR, and other legally obligated requirements- Assist with delivery operations, including contract creation, onboarding/off-boarding, relationship management, and financial planning and forecasting.
EDUCATION
CIPD Qualifications
CIPD Level 5 Associate Diploma in People Management
SKILLS
ABOUT EMILIE SMITH
I’m a Head of Operations with broad experience across people, finance, IT, compliance…
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