Emilia L.
Multi-Site Healthcare Director | Driving Operational Excellence | Revenue Growth | Lean Six Sigma | Compliance Expert
- Role
- Multi-site Hospital Manager at VEG ER for Pets
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Emilia L.
Highly accomplished and results-driven professional with a distinguished 19-year track…
Experience
Multi-site Hospital Manager
Dec 2023 — Present · Austin, TX, US
I oversee operational and financial performance across multiple veterinary emergency hospitals, ensuring excellence in patient care, employee experience, and community partnerships. Lead recruitment, onboarding, and development for diverse teams, fostering a culture of inclusivity and engagement. Partner with clinical leaders to optimize workflows, enhance customer experience, and maintain compliance with regulatory standards. Manage P&L, drive revenue growth, control expenses, and monitor KPIs to meet and exceed targets. Build strong relationships with referring veterinarians and local organizations to increase visibility and referrals.Key Highlights- Manage daily operations, staffing, scheduling, payroll and inventory- Implement strategies to improve patient care quality, customer satisfaction, and operational efficiency- Spearhead community outreach and marketing initiatives to strengthen hospital reputation- Proactively identify opportunities for process improvement, team development, and financial growth.
Education
The John Paul II Catholic University of Lublin
Bachelor's degree, German Studies
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