Erin Milanese
customer success & support | solutions & problem solving | librarian turned technologist
- Role
- Senior Manager of Customer Success & Solutions at Totara
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Senior Manager of Customer Success & Solutions
May 2023 — Present · US
Education
Indiana University Bloomington
Master of Education - MsEd, Instructional Systems Technology
2016 — 2021
Bluffton University
Bachelor of Arts, History
Indiana University Indianapolis
Master of Library Science, Library Science
2008 — 2010
Skills
- Distance Learning
- Research
- Classroom
- Academic Libraries
- Information Literacy
- E-Learning
- Library Science
- Interlibrary Loan
- Library Instruction
- Higher Education
- Cataloging
- Instructional Technology
- Teaching
- Virtual Reference
- Student Affairs
- Library
- Collection Development
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