Emil Rosini

Experience

1. Director, Global Client Executive, Team Lead

   Citi

   Mar 2024 — Present

   Director, Global Client Executive, Team Lead, Treasury and Trade Solutions (TTS) • Manage several critical and strategic Financial Institution relationships within TTS, identifying opportunities for cross selling solutions as well as improvement of the client experience.• Primary global relationship contact for key clients as well as being their escalation and resolution point within Citi.• Work with our onboarding and service partners to provide a Best in Class experience to our clients.• Lead calls with Citi Product and Technology partners to identify and execute solutions.• Partner and liaise with Client Services, Operations and Product from the U.S. and other international Citi centers worldwide in resolving daily client inquiries as well as provide training on Citi’s internet-based products and solutions.• Monthly review of activities to ensure revenue capture and implementation accuracy.• Prepare briefing memos for senior management detailing the relationship and key senior contacts as well as updates on most relevant initiatives.• Represent our team on monthly calls with Client Services to share new implementations, client initiatives, training opportunities as well as to ensure feedback from the Senior relationship contacts about their service.

Skills

• Banking
• Mutual Funds
• Alternative Investments
• Fixed Income
• Equities
• Derivatives
• Portfolio Management
• Investments
• Securities
• Financial Services
• Asset Managment
• Hedge Funds