Emil Abona
Manager of Strategy & Special Projects Chief of Staff @DTE Energy
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WORK HISTORY
Manager of Strategy & Special Projects Chief of Staff @DTE Energy
Detroit, MI, US
Advised the Vice President of Operations and senior leaders on strategic initiatives, from development to execution.• Collaborated with the executive team to ensure proper resourcing of strategic priorities.• Led a team of 35 members across operations, business transformation, and budgeting, managing a $340 million annual budget.• Spearheaded the Next Generation program in partnership with McKinsey & Co, resulting in $3 million in annual savings through scheduling software implementation.• Consolidated two departments, insourced job assignments, and eliminated the cost of 8 contract employees.• Improved customer satisfaction, increasing Net Promoter Score by 30% YoY and reducing complaints by 40% via a texting program and enhanced monitoring.• Achieved a 5% YoY reduction in contractor spending through performance scorecards and contract negotiations.• Led a \"SWAT team\" to reduce work order backlog, resulting in a 40% decrease from January 2022 to August 2023.• Utilized Six-Sigma/Continuous Improvement methodologies and MS Visio to streamline workflows and enhance process maps.• Oversaw regulatory filings with the Michigan Public Service Commission, including rate increase submissions.• Achieved a team Gallup Employee Engagement score exceeding the company target at 4.73
EDUCATION
University of Gothenburg
Bachelor of Science (B.Sc.), Economics
University of Gothenburg
Master of Science, Financial Economics
SKILLS
ABOUT EMIL ABONA
Dynamic Leader: With over 11 years of experience, I bring a dynamic, detail-oriented, and results-driven approach to leadership. My expertise spans strategy consulting, change management, client development, and business process improvement. I have a proven track record of identifying opportunities, leading data-driven analyses, and executing innovative and sustainable initiatives. My multicultural background, having lived on three continents, has equipped me with proficiency in Swedish, Arabic, and English, enhancing my ability to collaborate in diverse settings.Strong Values: Integrity and respect for others are at the core of my success. I firmly believe that character and how one presents themselves are paramount. My values guide me to always do what is right for myself, my employer, and my customers. My overarching goal is to leave a sincere and positive impression on everyone I interact with, treating them with humility and respect, as I would like to be treated.Servant Leader: My passion lies in leading and nurturing individuals\' growth within an organization. I wholeheartedly embrace the role of a servant leader, continuously reminding my team members that \"I am here to serve you, not the other way around.\" I believe that a leader\'s duty is to empower team members to succeed by engaging with them and fostering their development.Relationship Builder: As a people person, I thrive on building genuine and lasting relationships. I consider this a cornerstone of success. My approach is built on trust, loyalty, and respect. I particularly relish the challenge of transforming difficult client relationships into positive, enduring partnerships.Results-Driven: I am resolutely results-oriented and thrive under pressure. My commitment to achieving goals is unwavering, whether set by myself or my leaders. I firmly believe that success is a collaborative effort, and I achieve targets by building strong partnerships and relationships, rather than through a top-down approach. I relish the opportunity to guide and mentor my team, empowering them to achieve success in their careers.
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