Emethius Hall
Manager of Customer Care
- Role
- Manager of Customer Care at Medical Mutual
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Emethius Hall
Experienced Customer Support Manager with a demonstrated history of working in the Call…
Experience
Manager of Customer Care
Aug 2017 — Present · Cleveland, OH, US
Responsible for the Payment and Performance areas within the Contact Center.
Education
West Virginia University
Communications
1991 — 1995
Skills
- Customer Experience
- Performance Management
- Process Improvement
- Telecommunications
- Sales
- Avaya
- Cross-Functional Team Leadership
- Leadership
- Workforce Management
- Customer Satisfaction
- Troubleshooting
- Telephony
- Wireless
- Management
- Team Building
- Team Leadership
- Customer Retention
- Customer Service
- Call Centers
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