Emery King

Front Office Receptionist @Texas Health Physicians Group

US

Provides correct information or directs the calls to the appropriate team members• Multi-line phone proficient• Process Star Referrals Internal and External Physicians • To obtain and enter accurate demographic information into EMR & e-Clinical Works • Provides timely response to patient’s inquiries by telephone and/ or email in-bound or out-bound service center, consistent with service and quality standards.• Ensuring relations are maintained and patient complaints are resolved fairly and effectively.• Organize and maintain the patient charting process, prioritizing and reviewing charts for completeness• Collect on patient past due balances.

Dallas Baptist University

Master’s Degree, Art and Management Adminstration

Tarrant County College

Associate of Arts - AA, Business Administration and Management, General

Dallas Baptist University

Master of Business Administration - MBA, Healthcare

Dallas Baptist University

Bachelor's Degree, Arts and Sciences