Edgar Melero

Executive Meeting Manager | Sales Manager | Customer Success Management | Hospitality | Brand Loyalty | Operations Management

Role
Executive Meeting Manager at Nobu Hotel Chicago
Location
Chicago, IL, US
LinkedIn followers
500 followers

About Edgar Melero

With 6 years of experience in the hospitality industry, I have a proven track record of planning and executing corporate meetings and events, while ensuring excellent customer service. I have developed and maintained strong relationships with clients, and my knowledge of industry trends and best practices has allowed me to plan and execute events efficiently. As a Operations Manager, I have successfully managed the daily operation of the Front Office, fostering teamwork in a unionized environment. My ability to resolve any guest issues has resulted in stays that exceed expectations. I am a valuable asset to any hospitality organization seeking a sales manager with expertise in customer service, relationship management, and event planning.

Experience

  1. Executive Meeting Manager

    Nobu Hotel Chicago

    Mar 2023 — Present

    115 Guest Rooms including 23 suites, over 3,300 sq ft of event space. • Planning and executing all aspects of meetings and events for corporate clients, ensuring that all details are taken care of to ensure a successful event. • Coordinating with various departments within the organization to ensure that all necessary resources are available for the meeting or event. • Developing and maintaining relationships with clients to ensure that their needs are met and that they are satisfied with the services provided. • Providing excellent customer service to clients, responding to their inquiries and concerns in a timely and professional manner. • Staying up-to-date with industry trends and best practices to ensure that events are planned and executed in the most efficient and effective manner possible. • Collaborating with other departments within the organization to ensure that meeting and events are aligned with the overall goals and objectives of the company. • Providing post-event reporting and analysis, including feedback from clients and attendees, to ensure that future events are even more successful.

Education

  • DePaul University

    Bachelor's degree, Graphic Design, Senior

    2015 — 2019

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Edgar Melero — Executive Meeting Manager at Nobu Hotel Chicago in Chicago, IL, US | Unifers