Emeka Ogunna.r. Engr
Support Service Officer @NL Health Services
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WORK HISTORY
Support Service Officer @NL Health Services
St John’s, NL, CA
Customer Service: Deliver exceptional support and assistance to patients and staff.Communication: Facilitate clear and effective interactions within the team and with external stakeholders.Problem Solving: Address and resolve issues promptly to ensure smooth operations.Organizational Skills: Manage schedules, records, and resources efficiently.Technical Proficiency: Utilize healthcare management systems and software proficiently.Compliance: Adhere to health service regulations and protocols.Team Collaboration: Work closely with other departments to support overall service delivery.Crisis Management: Handle emergencies and unexpected situations calmly and effectively.
EDUCATION
Elizade University
Energy Management System
Memorial University of Newfoundland
Master of Science - MS
IFP School
MOOC Oil & Gas
Federal University of Technology Owerri Nigeria
Bachelor of Engineering (BEng)
ABOUT EMEKA OGUNNA.R. ENGR
As a distinguished graduate with an MSc in Safety and Risk Engineering from Memorial University of Newfoundland, where I earned the Best Graduating Student accolade and the SRE 2024 Best Project Award for my work on Reliability-Based Maintenance Optimization for Wind Turbines, I bring a wealth of experience as an energy systems expert. My expertise spans renewable energy, sustainable infrastructure, risk and reliability management, and metering protection and material control. I am also proficient in energy auditing and data analytics, enhancing my ability to deliver impactful solutions. Key Achievements: Renewable Energy Innovations: Developed a Reliability-Based Maintenance Optimization Strategy for wind turbines, which substantially improved efficiency and operational reliability. This project reflects my commitment to advancing sustainable energy technologies. Energy Systems Expertise: At BEDC Electricity Plc, led initiatives that improved system reliability and reduced downtime by around 40%. Implemented the Community Sustainable Restoration Model (CSRM), achieving 100% efficiency in revenue collection for rural areas and transforming grid management. Sustainable Infrastructure and Resilience: Enhanced community engagement, resulting in approximately a 50% increase in participation and above 30% rise in positive brand sentiment. Ensured reliable electricity supply and strengthened community relations. Risk and Reliability Management: Conducted comprehensive risk assessments and implemented proactive measures, reducing system failures by about 60% and workplace accidents by around 90%. Optimized maintenance operations, achieving a 50% reduction in Aggregate Technical, Commercial, and Collection (ATC & C) losses and adhering to high safety standards. Metering Protection and Material Control: Designed the Route Marketers Energy Sharing System (RMESS), increasing revenue collection efficiency for unmetered customers from under 30% to over 65%. Addressed material control issues effectively, enhancing production efficiency and quality. Energy Auditing and Data Analytics: Leveraged tools such as SQL and Excel for detailed data analysis and energy auditing, significantly improving decision-making and operational efficiency. Known for exceptional problem-solving abilities and the clear communication of complex technical concepts to diverse audiences, I am committed to leveraging my expertise to drive innovation in energy technologies, enhance system resilience, and optimize risk management within forward-thinking organizations.
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