Matthew Alexander
Global Director | Sales & Solution Engineering Leader | SaaS & GTM Strategy | Enterprise & SMB Growth | Life Sciences, Manufacturing & Regulated Industries | Value Engineering | Quality & Compliance
- Role
- Director of Account Management at Kivo
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Matthew Alexander
As Principal Consultant at SaaS Compliance Solutions, I help life sciences and regulated…
Experience
Director of Account Management
Jul 2025 — Present · Portland, OR, US
Lead and support the implementation of scheduled version releases and new product features for existing customers.Provide professional and support services to existing customers upgrading and/or implementing new features.Establish and maintain a regular cadence with customer account contacts to ensure accurate and timely communication of version and feature releases.Oversee existing client professional services projects, including upgrades and feature implementations, ensuring they are defined, monitored, and regularly reviewed through project completion.Advocate for Kivo\'s success and positioning in the Life Science market.
Education
Villanova University
Master Black Belt, Six Sigma
Saint Joseph's University
Computer Science
1993 — 1997
Villanova University
Master Certificate, Lean / Six Sigma
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